Solutions · Loyalty & rewards redemption

Redeem points on the whole web, not a catalog.

Airlines, hotels, retailers, telcos: every program has points members want to spend and a merchandise catalog they do not. CartAI adds a redemption layer that covers anything sold online, inside the program's own app, with one-click checkout.

The gap

Merchandise is the weakest redemption in every program.

In-brand and travel redemption work because you control the inventory. Merchandise is handed to a third-party catalog with stale pricing and a short list, and members feel the difference immediately.

01

A short list is not a choice

A few thousand SKUs cannot cover what members actually want. The program ends up offering what the fulfillment partner stocks, not what the member had in mind.

02

Members compare you to their AI assistant

The same member buys through an AI agent in one sentence. Your portal asks them to scroll, click out, and start over at a retailer.

03

Unused points are a liability

Breakage looks good until it is read as disengagement. Points that can buy anything on the web get spent, and spending keeps the member active in the program.

How it works

Any merchant becomes a redemption partner.

The program keeps its brand, its rate and its member relationship. CartAI does the buying.

1

The member picks any product

Search across merchants or paste a link. Catalog returns live price, variants and a checkout estimate, converted to points at your rate before the member decides.

2

One tap to redeem

Points are deducted, details come from the member profile on file, and nothing leaves your app. No redirect, no retailer account.

3

CartAI places the order

A program-funded card pays the merchant through agentic payment tokens on Visa or Mastercard rails. The merchant is merchant of record, you integrate with no one, and confirmation and tracking come back by webhook.

Where it fits
Airline milesHotel pointsRetail loyalty programsTelco and utility rewardsEmployee recognition programsCo-brand partnerships

Signed, verified, allowed. CartAI transacts with signed agent identity and KYA, inside the bot-management infrastructure major merchants already run, so legitimate orders are recognized and processed rather than blocked.

Give members a reason to spend their points.

Tell us about your program and we will show what any-merchant redemption looks like in your app.